“Service Currently Not Available” error message


Service Currently Not Available” can be due to a few reasons. Among the possible causes, the most popular reason is weather condition which leads to no or weak satellite signal, usually when in raining weather.

There are also maybe (very unlikely) due to the misaligned satellite dish, wrong cable connection or faulty Set-Top Box (STB).

But what if there is no weather issue, you have confirmed you are using the correct cable connection and the Set-Top Box is in good condition, you still have the “Service Currently Not Available”?

Follow step by step instruction below:

  1. Take Astro remote control.
  2. Press Home button.
  3. Select Settings menu and press Ok button.
  4. Select Installation Settings and press Ok button.
  5. Enter your 4-digit PIN in the Pin Entry (Default PIN is 0000).
  6. Select Satellite Settings and press Ok button.
  7. Make sure the Input Source is set to LNB and the LNB Type is set as Universal.
  8. Press Ok button to continue.
  9. Make sure the Entry Point is set to 1 MEASAT 3(VL) and press Ok button to continue.
  10. Wait for the signal to be locked and press Ok button to continue.
  11. If still no signal, change to the another Entry Point

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